Our Services

We offer cutting-edge digital solutions tailored to meet the unique needs of businesses and institutions. Our expertise spans automation, application development, cybersecurity, and more.

Service #1

3rd Party Call Support Centre

At Vumbuka, we specialize in end-to-end call centre solutions for any businesses in any sector. Our expertly trained agents and intelligent call systems ensure your customers receive responsive, compliant, and empathetic support while driving retention, collections, and satisfaction.

Our Call Support  Services include:

  • Customer Support: We handle inbound and outbound customer interactions across all your services.
  • Sales & Policy Retention: Our sales support team works to grow and retain your client base.
  • Premium Collection & Debt Recovery: We help maintain your premium flow through proactive engagement.
  • After-Hours Support: Stay available to your customers even beyond office hours.
  • Digital & Non-Voice Support: We support your omnichannel communication strategy.
  • Feedback & Market Research: We help you learn from your clients.
Service #2

Web Application Development & Deployment

We build scalable, secure, and user-friendly web applications using open-source platforms like WordPress, Django, and Drupal. From planning to post-deployment support, our team ensures seamless integration with your existing systems and business goals—offering future-proof, cost-effective solutions.

Our web development services include:

  • Custom web application design tailored to your business needs and user experience.
  • Secure and scalable deployment using open-source frameworks.
  • Ongoing support, updates, and optimization post-deployment.
Service #3

Networking & Systems Administration

Ensure smooth and secure IT operations with our end-to-end networking and systems management services. We design and implement reliable infrastructure, configure and secure networks, and maintain system performance—keeping your operations running 24/7.

  • Network setup, security configuration, and performance optimization.
  • Server management, operating system updates, and regular system backups.
  • Continuous monitoring and troubleshooting to prevent downtime.
Service #4

Mobile Application Development

From dynamic apps that support real-time data to simple static applications for one-time use, we create mobile solutions that enhance engagement and efficiency. Our apps are compatible with both iOS and Android platforms, built with a focus on performance, usability, and security.

  • Cross-platform development for Android and iOS with native performance.
  • Dynamic apps with real-time data capabilities for e-commerce, social, and enterprise needs.
  • Static apps for quick-access services, promotions, or offline information delivery.
Service #5

Cyber Security Solutions

Protect your digital environment with robust cybersecurity strategies. We focus on prevention—implementing firewalls, encryption, intrusion detection, and multi-factor authentication. Our proactive monitoring and employee training ensure long-term safety and resilience.

  • Vulnerability assessments and penetration testing.
  • Implementation of firewalls, intrusion detection systems, and encryption protocols.
  • Security awareness training to reduce risks caused by human error.
Service #6

Graphic Design & System Auditing

We offer visually compelling graphic design services and in-depth system auditing to ensure your platforms are secure, efficient, and user-friendly. Whether it’s a brand identity or a full system performance check, our team delivers high-impact results.

  • Branding and visual design for digital platforms, print, and marketing materials.
  • UX/UI design to improve usability and customer experience across web and mobile platforms.
  • Full system audits to assess performance, security vulnerabilities, and optimization opportunities.